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Finsight

FINTECH · UX/UI

Investing, made easier to understand.

Role
Lead UI/UX Designer
Team
4 designers
Duration
4 months

Overview

An ETF-focused brokerage concept for college students aged 18–24, developed by a 4-person team. As UI/UX lead, I developed screen hierarchy, wireframes, prototypes, and UI refinements. I conducted 2 interviews, coded responses, and reconciled coding differences with Natalie. Together, we interviewed 8 students, surveyed 10 undergraduates, and used feedback from 5 students to refine the experience.

Problem

Students have access to trading apps, but financial jargon and unclear portfolio information make decisions difficult. Many want to invest but feel unsure where to start.

Solution

Combine clear portfolio insights, beginner-friendly learning, and financial goals with a guided ETF purchase flow, keeping information close to the decision.

Research

Interviews & surveys

Interviews with 8 college students and a survey of 10 undergraduates identified a shared barrier: understanding financial information, even when investing tools were available.

9 out of 10named lack of knowledge as their biggest barrier
6 out of 10had never invested but wanted to learn
8 out of 10learned primarily from social media or people they know
Directional findings from a 10-person undergraduate survey.

User insights

“I like visual dashboards that show how my portfolio changes over time.”

Interview 2

“I’d like a tool that breaks investing into steps for beginners without jargon.”

Interview 1

“I track my net worth as a way to measure progress toward independence.”

Interview 2

Anonymized excerpts from the supplied interview-coding file.

Personas

Alyssa Crosby

Curious novice

College sophomore balancing coursework, studying, and a part-time campus job.

Core need

Interested in investing, but unsure she has time to learn alongside her classes.

Perry Tran

Casual strategist

College senior with an internship and automatic investment deposits; discusses career goals with family and friends.

Core need

Knows a little about investing, but wants a less involved process.


Design goals

GOAL 1

Portfolio insights

Understand performance and risk. Students wanted visual dashboards to understand changes over time. Pair performance charts with plain-language risk and diversification insights.

GOAL 2

Learning resources

Learn without financial jargon. Lack of knowledge was the leading survey barrier. Bring step-by-step education into the investing flow, close to each decision.

GOAL 3

Financial goals

Track long-term progress. Interviewees linked net worth to independence. Make goal progress visible and support contributions that fit student income.

Ideation

Storyboards

Portfolio insightsCompare performance, review risk, and consider a more diverse portfolio.
Learning resourcesFind learning modules and explore concepts before making a financial decision.
Financial goalsSet a goal and explore regular contributions that adapt to student income.

Low fidelity prototype

The chosen low-fidelity direction explored performance, learning, trading, and discovery. Goal-setting develops further in the interactive prototype.

Portfolio performance
Learning modules
Trading
Market discovery

Prototyping

Visual system

Green and blue establish a finance-focused direction: green references growth, while blue supports the intended sense of trust and stability. White space and dark text keep financial data readable. League Spartan headings and Archivo body text provide a clear hierarchy without adding complexity for beginners.

Mid-fidelity prototype

Performance, learning, and goal-setting became connected screen flows. The prototype includes onboarding, ETF purchases, lessons, and financial goals.

A/B testing

Think-aloud sessions with 5 students revealed unclear actions, purchase information, and hidden goals. These before/after UI comparisons show the resulting refinements.

Clickable actions

Market information did not clearly communicate an available action. ETF cards make the purchase entry point easier to recognize.

Purchase clarity

The purchase amount lacked context about shares and available cash. Estimated shares and available cash clarify what the amount means.

Goal visibility

Financial goals were tucked away on the Account page. Goal progress appears on Home, alongside the next investing action.

Final Product

Finances

Wallet balances and account activity.

Invest

Market information and purchase actions.

Account

Goals and account details.

Learn

Education within the investing experience.

Takeaways

  • Research the domain. Learning about trading helped me identify which financial information students actually needed.
  • Prototype ideas quickly. Figma Make helped move early concepts from paper to low-fidelity screens under a tight timeline. I then developed the high-fidelity UI.
  • Evaluate from the user’s perspective. Heuristic evaluation and usability feedback helped me identify issues and focus the final design decisions.